The “Future of Work” initiatives replacing the industrial workers tools with updated equipment for networked knowledge workers, reveal access to employee interaction patterns in the collaboration clouds. And a whole new field for data mining and predictive analytics in the workplace arises to tweak actions, learnings and behaviors inside an organization (Graphic: Extract from Jay Goldmans’ Slide Deck: The Decoded Company).
The corporate social software technologies are developing fast. And a new way of doing business in the information age is evolving under the term ‘Social Business’. With additional layers of opportunities arising, how customers are served, corporate strategies are defined, corporate values are found and business challenges are solved in an agile way.